ChaetoFarm.com Return Policy: Upon receiving your product please inspect for any issues. If you have any problems, reach out to us by email at support@chaetofarm.com within one week from the time the product was delivered. We may request additional information, pictures, etc. in order to help determine the issue, and we may offer a replacement or refund in the event the product unsatisfactorly meets our standards, or condition is overly poor due to damage in shipping, or defect. In the event of a replacement product ChaetoFarm.com will cover the cost of product and shipping of the replacement product. In the event of a refund, the charges will be refunded to the original form of payment within 3 business days, or a store credit can be assigned at the customers discretion. ChaetoFarm.com (Chaeto Farms LLC) reserves the right to decide the merits of each individual case.
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